Privacy Policy

Overview

Menifee Insulation operates the website insulationmenifee.com (the "Site"). This Privacy Policy explains what personal information we collect when you visit or use the Site, how we use that information, how long we keep it, and your rights regarding your data. By using the Site, you agree to the practices described in this policy.

If you have questions, contact us at quotes@insulationmenifee.com or by phone at (951) 439-3225.

Information We Collect

Information You Provide Directly

When you submit a contact or estimate request form on our Site, we collect the information you enter, which may include your name, phone number, email address, property address, and a description of your project. We use this information solely to respond to your inquiry and schedule services.

Automatically Collected Information

When you visit the Site, our hosting infrastructure and analytics tools may automatically collect certain technical data, including your IP address, browser type and version, operating system, referring URL, pages visited, and the date and time of your visit. This information is used to understand how visitors use the Site and to improve its performance. It is not linked to your personal identity.

Cookies

The Site may use cookies, which are small text files stored on your device, to maintain session state and support analytics. You can instruct your browser to refuse all cookies or to notify you when a cookie is being sent. Some features of the Site may not function properly if cookies are disabled.

Third-Party Services

Our contact forms are powered by Tally (tally.so), a third-party form service. When you submit a form, your submission is processed by Tally in accordance with their privacy policy, available at tally.so. We may also use analytics tools such as Vercel Analytics to collect aggregated, non-identifiable usage data. These services have their own privacy practices, which we encourage you to review.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiry or estimate request and schedule an on-site visit.
• To communicate with you about your project before, during, and after service.
• To improve the content and performance of our website.
• To comply with applicable laws and protect the rights, property, and safety ofMenifee Insulation, our customers, and others.

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We do not send unsolicited commercial emails.

Data Retention

We retain contact form submissions and related correspondence for as long as necessary to fulfill the purpose for which it was collected, typically for the duration of any active business relationship and for up to two years afterward for record-keeping purposes. Automatically collected analytics data is retained according to the data retention policies of the applicable third-party service.

When data is no longer needed, we take reasonable steps to delete or de-identify it.

Your Rights

Depending on where you are located, you may have certain rights regarding your personal information. California residents have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we have collected about you, the right to request deletion of that information, and the right to opt out of the sale of personal information (we do not sell personal information). To exercise any of these rights, contact us at the email or phone number below.

We will respond to verifiable requests within 45 days. We will not discriminate against you for exercising your privacy rights.

Data Security

We take reasonable technical and organizational measures to protect the information we hold against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security, and we encourage you to use caution when sharing personal information online.

Links to Other Websites

Our Site may contain links to external websites that we do not operate or control. This Privacy Policy applies only to insulationmenifee.com. We are not responsible for the privacy practices of any third-party sites and encourage you to review their privacy policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will revise the Effective Date at the top of this page. We encourage you to review this policy periodically. Continued use of the Site after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, contact us at: